Reviews

Our Customer Reviews

Check Out Our Customer Reviews

The plumber Kyle Smith was on my doorstep 30 minutes after I called and did a great job augering out a persistent clog. He was very informative and knowledgeable. Highly recommend.

– Suzy Crancer


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Ian came in and gave a reasonable quote. Inspector Plumber quickly identified what was needed and promptly did the repairs. This company is awesome!

– Jay Bowen


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They responded to fix my leaking toilet within an hour! That kind of response is unheard of nowadays. The plumber was extremely knowledgeable and diagnosed the problem immediately. A specialty part was required and he called around, found the part, picked it up and had my leaking toilet fixed within half an hour

This was not my first time using Inspector Plumber, and If needed, it won't be the last.

– Michael Lauri


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Fast and efficient. Explain step by step what they were doing before doing it. It was a messy job - but they were very clean and cleaned up everything when job was completed.

– Deseree Longhi


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Lan Weishaupt was my technician from Inspector Plumber he did an awesome job. I had issues with my hot water heater, and they said it needed to be replaced. So I wanted a tankless water heater. He answered all my questions and got it installed the same day he had other guys that came and helped out, and they were also polite and friendly, they were all approved by my puppy and she got to greet them all she was happy. They also did an outside sewer issue for me in the summer they are always friendly and efficient, I have hot water again and love my new thankless heater. I hope I have no more issues, but if I do, I will call them again. Thank you, Inspector Plumber and your staff.

– Sandy Northway


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I recently had a plumbing issue at my home in Wood River, and Inspector Plumber came to the rescue on the same day. This was the third time I’ve used their services. Kyle Smith was prompt and professional. He quickly resolved the problem, which turned out to be a clogged sewer in the basement, and even cleaned the area to ensure everything looked great. So far, everything is working perfectly, and once again, we’re very satisfied with their work.

– Goksu Avdan


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Yes great business, I had a problem with my outdoors line on January 2 2025, I called Inspector Plumber within 30 minutes Marc, was at my front door you talk about great timing hands down they are the best

- Jeffrey Vaughn


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I am very happy with the service I received from Inspector Plumber. I called them for my sump pump. They provided same day service. Ian did a fantastic job determining the problem and getting it fixed and provided exceptional service. 5 stars - I will use them again.

– S Jones


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Kyle Smith from Inspector Plumber did some much needed plumbing work done at our home today. He did a great job, completed the work quickly and it looks great. Kyle was very careful not to damage or soil anything in the home and covered his shoes each time her entered the house. He was friendly, extremely polite, and professional. We could not be happier with Kyle Smith and Inspector Plumber.

– Chris Sullivan


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They came out same day and addressed the issue quickly and professionally.

– Jewel Kochan


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I have been using Inspector Plumbing for over 10 years and have never been disappointed by their services. From the initial call in to the office to wrapping up with the bill, everything is seamless.

I know that I will get a plumber en route to the job FAST! I know that it will be done correctly and I am always at ease with the technician whom is doing the job.

– Sarah Parish


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Kurt was really friendly and helpful. He came in, immediately identified the problem, and gave me several options on how to fix within different budgets. For a problem I expected to take most of the day, Kurt worked efficiently and got it done in no time. He cleaned up, took the time to lock my outside doors and shut off lights. Definitely would recommend!

– Sarah Robertson (Google)

 

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I contacted Inspector Plumber online one evening. They called me the next morning, set up the appt quickly. I think the plumber's name was Tanner, he was friendly, polite, efficient, answered questions about other plumbing issues and fixed one of them while also getting my toilet replaced in that same appointment. He also was able to show me costs on his tablet to help me decide before doing the work. Highly recommend.

– Karen Cullen (Google)


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Very professional service. I would recommend and use them again without hesitation. I had them come out in the fall of 2021 for a line backing up in the basement that was tied to the washer. They arrived the same afternoon I called. Although, they couldn't locate my outside cleanout, they ended up snaking every line under the basement floor in an attempt to get up and out to the roots causing issues outside. They were successful and stuck to making it happen within 1 hr. to avoid more charges. A few weeks later, the water backed up again. They came back out free of charge (per their policy). The outside cleanout was located this time and I have been problem free since. No one wants to pay for a plumber, but all in all their prices are reasonable and they really strive to get service done within the first hour. Their employees are clean cut and all the staff is friendly. I also noted that they take extra little steps like wearing shoe coverings and even slip them over the equipment coming inside your home. My service man even tried to clean up the basement floor after his intense struggle fighting the snake and clog for a full hour . . . I told him to not worry about it, as I would just mop everything when he left, I was that appreciative. For those with in-home plumbing warranties, this company may not be on their list of providers, but you can request them and I recommend you do.

– Neal Booth (Google)


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Everyone at Inspector Plumber who helped me was professional, courteous, prompt, hard-working and kind. I felt that I was valued as a human being as well as a customer, and every single person went out of his or her way to assist me. I highly recommend this company, and will use them again if I have need. Thanks so much!

– Llena Williams (Google)


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Had a clog in my outdoor sewer line and they diagnosed it and fixed it promptly and professional. Have used Inspector Plumber numerous times and I would highly recommend them for any plumbing problem. Tanar and his assistant Angel couldn't have been more professional and courteous. Love Inspector Plumber!

– Gerry Stormer (Google)


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I had a high water bill, so I called Inspector Plumber to see if I had a leak causing it. Kurt was very professional and thoroughly checked my house and found that the sump pump was broken and the water back up system was running within 15 minutes and had my sump pump replaced within a half hour! Great service!

– Amy Smith (Google)


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We have used Inspector Plumber for multiple jobs now. They have consistently provided quality repairs and arrived on time with clear and responsive communication from the office. Before they do the work, they also do a very good job of explaining how and why the price could go beyond the initial quote if they run into issues. So far, they have always come in on the lower end of our quotes but I would completely trust it was unavoidable if it ever ended up on the higher end. Plumbing work isn’t usually cheap, planned, or fun to deal with so it’s great to have clear communication and someone to take the time to give you the full scope of what you’re dealing with.

– Katelynn Dearth (Google)


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Inspector Plumber was very quick to respond when my sump pump failed. They had a professional technician at my house within an hour. He did an excellent job replacing the sump pump. I would definitely recommend Inspector Plumber.

– Tom Epps (Google)


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Main water line broke coming into the house. We originally called Tiger Plumbing and they wanted to jack hammer up our concrete porch. We said no, so they suggested we call Inspector Plumber. Inspector Plumber was out within the hour and began the job immediately - even though it was late afternoon. The next morning they excavated a hole in the front yard and were able to pull out the broken main water line and replace it. The job was done by noon. They cleaned everything up and tried to make it look like it did before the incident. We were very impressed and our porch was not even touched. We paid as much as we expected it would cost. Tiger either did not know what they were doing or they tried to scam us. Either way, we are so glad they suggested we call Inspector Plumber. We will only use Inspector Plumber for our plumbing needs from now on.

– DH Barnett

 

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Very professional and thorough analysis of our problems. Technician arrived at designated time and was able to fix one of our problems and make recommendations for further improvements to prevent future issues with our sewer system. Highly recommend Inspector Plumber.

– Mary Hemmer (Google)

 

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They are a great professional business. Give them a call.

– Margaret Freer (Facebook) September 28, 2022


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Great service provider. Our water heater unexpectedly failed, and Inspector Plumber responded quickly. The technician was able to identify and mitigate the issue with this otherwise high tech gas water heater.

– Bill Kinsella (Facebook) June 23, 2022


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Fast response time in an emergency, quality work and materials. Friendly and professional serviceman.

– Chantel Underwood Ehlers (Facebook) May 31, 2022


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Main water line broke coming into the house. We originally called Tiger Plumbing and they wanted to jack hammer up our concrete porch. We said no, so they suggested we call Inspector Plumber. Inspector Plumber was out within the hour and began the job immediately - even though it was late afternoon. The next morning they excavated a hole in the front yard and were able to pull out the broken main water line and replace it. The job was done by noon. They cleaned everything up and tried to make it look like it did before the incident. We were very impressed and our porch was not even touched. We paid as much as we expected it would cost. Tiger either did not know what they were doing or they tried to scam us. Either way, we are so glad they suggested we call Inspector Plumber. We will only use Inspector Plumber for our plumbing needs from now on.

– Heather Bell Hall Barnett (Facebook) November 18, 2022


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I will not hesitate to call them again.

Reliable, efficient, hard working, professional, and quality.

– Gregory Phares (Facebook) October 22, 2022

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